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If you already have a Caller ID # and password but it is your first time logging into the BC One Call Web Portal, please click the following link
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Welcome to the BC One Call online locate request service!
Before getting started, please read the following important information:
A minimum of (3) three full working days' notice - excluding Saturday, Sunday and statutory Holidays is required
If your locate request is an
, you must contact a BC One Call customer service representative at toll free 1-800-474-6886 or 604-257-1940 local.
If you do not receive a confirmation within
of submitting your request there may be a problem with processing. Please contact BC One Call at toll free 1-800-474-6886 or 604-257-1940 local.
BC One Call provides a 24/7 service 365 days a year. Locate requests can be submitted by phone or online.
Not all utility owners are members of BC One Call. You must contact any other parties who may have underground facilities in the area.
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